Table of Contents

  1. Welcome and Overview
  2. Website Membership and Usage
  3. Refund/Return Policy
  4. Terms and Conditions of Sale
  5. Freight Policy
  6. Privacy Policy
  7. Legal Disclaimer
  8. Copyright

 

1. Welcome and Overview

Welcome to huntingandoutdoors.com.au ("the website") and thank you for using our services and shopping with us.

These Policies, Terms and Conditions govern the use of Thornton Hunting and Outdoors' Website and the purchase of any goods from it. The website is owned and operated by Barrett Holdings Pty Limited (ABN 84 117 990 477).

Applicable Law -These Terms and Conditions are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts, which may hear appeals from those courts.

Pricing is available to registered users only - In order to see item pricing you first need to register on our member page.

If you need more assistance you can contact us on +61 2 4966 1770 between 9am - 5pm AEST Monday to Friday, 9am - 2pm Saturdays (excluding Easter Saturday), or email sales@huntingandoutdoors.com.au  

 

2. Website Membership and Usage

Thornton Hunting and Outdoors Membership can be obtained in person at our store or here online and is available to individuals only.

You will be bound by these Terms and Conditions when you first sign up or join our Thornton Hunting and Outdoors Membership Program.

All members will be assigned a membership number which will be used by Thornton Hunting and Outdoors for identification purposes. You must present your card or quote your membership number each time you purchase goods from us in store or login using your login details online. Membership cannot be shared with any other persons and from time to time may be required to provide identification for the purpose of membership ownership.

By joining our membership program, you have the option to subscribe to our mailing list. You will be able to request to unsubscribe via our website, in writing, via email or via verbal communications with Thornton Hunting and Outdoors staff.

A Thornton Hunting and Outdoors member may not have more than one active membership, whether this is by use of name, email address, an alias or combination thereof. If you breach this condition, you may be liable for the recovery of any benefits obtained this way such as Gift Vouchers/Gift Certificates, Promotional benefits and the value therein. Membership accounts are non-transferable. You may update, edit or terminate your membership account at any time.

As a member, you agree to maintain and update the information you supply and to ensure the accuracy of your information at all times.

If you have purchased firearms, ammunition or propellant powder from us, either online or through our retail store, there is an obligation under NSW Legislation for you to keep the information that you have provided to us current. Should your firearms licence lapse, you should notify us of this also.

As a Thornton Hunting and Outdoors member, you are responsible for maintaining the confidentiality of your own membership account and password.

You agree to take responsibility for all activities that occur under your membership account and password.

If Thornton Hunting and Outdoors do not have your correct details then you may not be able to receive any invites or promotions or offers.

In order to keep your membership current we expect certain things -

 

3. Refund/Return Policy

Order Cancellation

If you find that you have placed an order in error, you need to notify us by email (sales@huntingandoutdoors.com.au) as soon as the error is identified and NO LATTER than 24hrs after the order is placed. If the order has already been processed and shipped, we cannot cancel the order but you may return the goods once received. (Please see Exchange and Return policy below).

 

Exchange and Return - Online Purchases

This policy only applies to products purchased from Thornton Hunting and Outdoors Online and we will only accept returns purchased from our online store.

We appreciate that it is not always easy making the perfect choice with your online purchases and we understand that you may occasionally need to return or exchange products.

You may return or exchange your online purchase, in person, at our Thornton Hunting and Outdoors retail store or post it to Thornton Hunting and Outdoors Online, P.O. Box 3109, Thornton NSW 2322.

 

Refund is subject to the following terms and conditions:

 

Exchange

For exchange, please place a new online order or purchase in store a product which you would like to obtain in exchange. The original product that you wish to exchange can be returned in person at Thornton Hunting and Outdoors store or posted back to Thornton Hunting and Outdoors Online for a refund subject to the above terms and conditions.

 

How to Return

Option 1 - Post to Thornton Hunting and Outdoors Return Orders

You may return the product via Australia Post or other postal service to the following address:

Thornton Hunting and Outdoors Return Orders

Option 2 - Store Return

You may return the product, in person, at Thornton Hunting and Outdoors store. The Original Invoice must be presented as a proof of purchase. Refund cannot be given without invoice.

 

Goods Damaged or Faulty on Delivery

Except where required by law, you must return damaged product within 30 days of purchase. If a product is later deemed to be faulty, normally warranty conditions for that product apply.

In an event that you receive a defective or damaged product, we will refund the original product price, postage and handling fee, gift wrapping fee and other fees charged via the original method of payment.

Alternatively, if you request a replacement product, subject to availability, Thornton Hunting and Outdoors Online will dispatch the replacement product at our cost, once we receive the returned parcel.

Please note that all products that are found to be non-defective will be returned to you and will incur postage handling fee.

Issues with Delivery or Goods Damaged in Transit

Where there is an issue with delivery or the condition of product delivered, Thornton Hunting and Outdoors Online must be notified of any such issue within 14 days of purchase.

 

4. Terms and Conditions of Sale

General Product Sales

Licensed Goods Sales

In addition to the Terms and Conditions above for General Product Sales, Thornton Hunting and Outdoors complies with NSW legislation for the sale of firearms and related licensed goods.

This legislation requires that in order to supply you with restricted items, we must –

 

5. Freight Policy

 

6. Privacy Policy

All data entered on this website or is disclosed to us by phone or email will be kept for the exclusive use of Thornton Hunting and Outdoors. Exclusion to this include where the request is made by the Australian Police or Customs Service for the purpose of investigating issues related to the order in which the data was collected. (Information will not be sold or made available to any other non-official government entity.)

Thornton Hunting and Outdoors recognises that your privacy is important to you and that you have a right to the privacy of your personal information. For Thornton Hunting and Outdoors to process your order, we need information such as your name, email or contact number, delivery address and payment details you may provide. Other information will also be collected with your permission from time to time. Outside of information that you enter on the website, we also receive and store certain types of information when you interact with huntingandoutdoors.com.au, this is provided through the use of Cookies.

Any personal information that you submit will be used simply to process you orders and is protected by our secure server.

If you purchase goods and services from huntingandoutdoors.com.au or create a membership account with us, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders you make. You agree to provide Thornton Hunting and Outdoors with current, complete and accurate customer information when asked to do so by the website or an employee of Thornton Hunting and Outdoors.

 

Using you information

It is important to note that we send periodical communications to people who have "opted in" to receive email updates about products and special offers, and retain the right to inform our customers of changes in our business operations from time to time. We intend to honour our members' rights to privacy and do not set out to "spam" our members in any way.

 

Disclosure

Partners - Third party companies and individuals have been engaged to perform functions on behalf of Thornton Hunting and Outdoors. Functions such as fulfilling and delivery of purchases, credit card payment authorisation, trend analysis, marketing and promotions, but all information will only be used to perform their appropriate functions and not for other usage.

Authorities - Thornton Hunting and Outdoors will pass on any information relating to suspected fraudulent activity to appropriate authorities.

Verification of Members - We do use various details to verify information given to us by our members.

At times, we use:

Note: Many of these checks are done manually and communication is handled carefully by a member of Thornton Hunting and Outdoors' own team.

 

Lost login and Password details

All information is kept private. Many members often forget details such as their passwords. We do not distribute these either via telephone or email. The customer is informed of their "Password reminder" rather than the actual password being given out.

 

Newsletter subscription

You can also choose to receive information via our Thornton Hunting and Outdoors Newsletter, notifying you of important changes to our site or offering you special promotions. We would like to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want us to use your information to enhance your shopping experience, please contact us on +61 2 4966 1770 between 9am - 5pm AEST Monday to Friday (excluding public holidays), or email service@huntingandoutdoors.com.au

We do not share, sell or trade your personal information gathered online, such as email address or postal addresses.

 

Storage, Deletion of Personal Information

Thornton Hunting and Outdoors will take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If you wish to have your personal information deleted, please let us know and any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis or legal reasons. Thornton Hunting and Outdoors will not be held responsible for events arising from unauthorized access to your personal information.

 

Updating personal information access

You may review, change or delete personal information related to your use of our online site. Any changes to our information collection policies will be posted on this page. By using the huntingandoutdoors.com.au site, you are consenting to the collection of information by Thornton Hunting and Outdoors.

If you believe that our organization has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy, please email service@huntingandoutdoors.com.au

If you need more assistance you can always contact us on +61 2 4966 1770 between 9am - 5pm AEST Monday to Friday (Excluding Public Holidays), or email service@huntingandoutdoors.com.au

 

Other Privacy information you should be aware of

If you need more assistance you can always contact us on +61 2 4966 1770 between 9am - 5pm AEST Monday to Friday (Excluding Public Holidays), or email service@huntingandoutdoors.com.au

 

Future changes to privacy policy

In order to improve huntingandoutdoors.com.au website, from time to time we will review our policies and they may be updated. We reserve the right to change our privacy policy at any time and to notify you by posting an updated version of the policy on our website.

Current version posted 29 June 2016

 

7. Legal Disclaimer

The information contained on the website is provided by Thornton Hunting and Outdoors in good faith. To the best of Thornton Hunting and Outdoors' knowledge, the information is accurate and current. However, Thornton Hunting and Outdoors and its related bodies corporate, any of their directors, officers, employees, consultants or shareholders ("Thornton Hunting and Outdoors' Associates") do not make any representation or warranty as to the accuracy or completeness of the information. To the fullest extent permitted by applicable law, Thornton Hunting and Outdoors disclaims all representations and warranties expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Thornton Hunting and Outdoors makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that Thornton Hunting and Outdoors does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and Thornton Hunting and Outdoors is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Thornton Hunting and Outdoors will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary services supplied to you, or on behalf of you, through the website.

 

8. Copyright Notice

© Copyright 2016 Barrett Holdings Pty Ltd.

All rights reserved.

Copyright in the information on huntingandoutdoors.com.au website is owned by Thornton Hunting and Outdoors. All right reserved; Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Thornton Hunting and Outdoors and third Parties. This property may only be used for the purposes of browsing the huntingandoutdoors.com.au and acquiring goods and services of Thornton Hunting and Outdoors. This site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Thornton Hunting and Outdoors.

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